Knowledge Base

53 ArticlesAccounting →

• What does this error code from TogetherPay mean?
• How do I edit Donations after it has posted?
• How do I close Store Cards and transfer balances?
• Accounting Training
• How do I configure Tax Exempt status?

17 ArticlesAdministrative Tools →

• Transportation Overview
• How do I use the Support Portal?
• How does Minutes to Hold Pending work?
• How do I configure Organizations?
• What are the different Security Groups?

3 ArticlesAPI →

• How to Run a Query via the API
• How do I use CircuiTree’s API?
• API Documentation

50 ArticlesConfiguration →

• How do I configure Online Daily Reservations?
• How do I disable Full Screen Mode in VMware?
• What Attendee Steps are available?
• How do I create Cancellation Reasons?
• How do Attributes display?

154 ArticlesCT6 →

• How do I configure Surcharging?
• Why does my customer’s Bank Statement say CircuiTree?
• How do I adjust Inventory?
• How do I manage Point of Sale Registers?
• Merchant Batch Order Process

19 ArticlesCT6 Registration Site →

• How do I make a Donation?
• How do I make a payment using eCheck?
• How do I configure Google Tag Manager?
• How do I get started using CT6 Registration Site?
• CT6 Registration Site Overview

21 ArticlesDonations →

• How do I send Donation Acknowledgement Emails?
• How do I edit Donations after it has posted?
• How do I add multiple Donations?
• How do I search for a Donation?
• Donations Overview

26 ArticlesEvents →

• Where do Event Names display?
• How do I allow Activity Scheduling during registration?
• How do grades work in Event Divisions?
• How do I close Store Cards and transfer balances?
• Events Training

0 ArticlesFAQ →

34 ArticlesGetting Started →

• When are CircuiTree’s Support hours?
• How do I add a customer?
• Terminology
• Donations Overview
• How do I hide a column?

46 ArticlesGlossary →

• What is a Guest Category?
• What is an Immunization?
• What is a Store Location?
• What is a Scholarship?
• What is SalesLink?

0 ArticlesInternal SOPs →

8 ArticlesMass Communications →

• Email Template Troubleshooting
• How do I view sent Mass Emails?
• How do I use HTML in emails?
• How do I view Mass Communication History?
• How do I add mass communication events?

18 ArticlesOverview →

• How am I billed from CircuiTree?
• Daily Reservations Overview
• Itineraries Overview
• Group Registration Overview
• SalesLink 6 Overview

75 ArticlesRegistration →

• How to Change the Status of a Cancelled Registration
• What Attendee Steps are available?
• How can I add a Payment Extension Date?
• Why can’t I move past a section in the registration or employee portal?
• Why can’t I add a roommate request online?

29 ArticlesRegistration Site →

• How does Minutes to Hold Pending work?
• Daily Reservations Overview
• How do I configure Online Daily Reservations?
• How do I reserve a room?
• How does an individual register as part of a Group?

39 ArticlesRelease Notes →

• CT.10.0.0 Release Notes
• CT.9.14.0 Release Notes
• CT.9.13.0 Release Notes
• CT.9.12.0 Release Notes
• CT.9.11.0 Release Notes

24 ArticlesResources →

• How do I use the Resource Reservation Wizard?
• How do I copy Activities?
• Why am I unable to choose Activities during online registration?
• Resource Calendar in CT6
• How do I schedule Activities?

48 ArticlesSalesLink →

• How to Register Stripe Terminal
• Stripe Terminal Hardware
• How do I find a Store Card that is not displaying?
• How do I setup UPS WorldShip integration?
• SalesLink Error – “The column name is not valid”

0 ArticlesStandards →

13 ArticlesTransportation →

• How do I remove Transportation Locations?
• Transportation Selections After Cut-Off Date
• “Other Transportation City Request” Online
• Why can I not add a flight?
• Transportation Training

12 ArticlesTroubleshooting →

• How does Emergency Support work?
• Why can’t I move past a section in the registration or employee portal?
• Why can’t I add a roommate request online?
• Why am I unable to choose Activities during online registration?
• Why won’t this credit transfer?