How does Emergency Support work?

Sometimes you have an issue that comes up where you need assistance outside of CircuiTree’s normal support hours. Don’t fear! We are here to help!

If you run into a critical issue with CircuiTree (i.e. payments not processing, can’t access CircuiTree), you can call our Emergency Support line 24/7 at 1-877-800-3450 and select extension 3. Leave a voicemail and an on-call member of our team will reach out to you within 30 minutes to get more details concerning your issue. From there our team will work to resolve the issue in a timely fashion to get you back up and running!

If you aren’t able to access CircuiTree, you can always check our current status by going to status.circuitree.com.