Why can I not add a flight?

When adding a flight, we use a service called Flight Stats to verify that it is a valid flight.

There are a number of reasons why the flight you are trying to enter may not be valid on Flight Stats:

  • The flight number, airline, or airport is incorrect.
  • The flight number may have been changed by the airline.
  • The flight may actually be operated by another airline.
  • The flight is a charter flight.
  • Flight Stats has not been made aware of the flight in advance of its departure.

Try searching for the flight here:

If the flight is not listed on Flight Stats, you can wait and try again later, or you can enter it in as a charter flight.