On October 1st, 2017, we will no longer support TLS 1.0 connections. CircuiTree is taking these steps so we can maintain high security standards as well as matching the industry-wide best practices.

Why is CircuiTree disabling TLS 1.0?
TLS 1.0 is no longer considered strong cryptography. In keeping with our commitment to protect the safety of your data and maintain secure service environments, CircuiTree will disable the use of TLS 1.0 for webservices.circuitree.com to and from CircuiTree.

What does this mean for me?
After October 1st, 2017, SalesLink 5 will no longer be able to connect to CircuiTree if you have not updated to the latest version of SalesLink. To connect to CircuiTree after October 1st, you will have to uninstall and reinstall SalesLink 5 using the latest install, which can be downloaded here.

What action do I need to take?
In order to maintain connection between SalesLink 5 and CircuiTree, you will need to upgrade to the latest version of SalesLink 5 by October 1st. To check if your version of SalesLink is up to date, click Help > Check for Updates. Your version needs to be either 2017.8.4 or later.

If you were not able to upgrade SaleLink before October 1st, you can uninstall and reinstall SalesLink with a new install file located here.

For additional questions, please reach out to your Business Analyst and we will be happy to answer any additional questions.