The Returns and Exchanges Wizard shows how to return an item for credit, a refund, or more merchandise.

0:00 – 0:09           Introduction

0:09 – 0:14           Exchange

0:14 – 0:36           Find Order

0:36 – 1:21           Order Information

1:21 – 2:38           Returns

2:38 – 3:10           Replacements

3:10 – 3:33           New Order Shipping Information

3:33 – 4:00           Review Exchange Details

4:00 – 4:59           Checkout