Andy Vander Meulen

About Andy Vander Meulen

Business Analyst

Introducing CircuiTree’s New Support Portal

On the evening of Monday, March 15th, the Support Portal will be migrating to Zendesk. With the move to Zendesk, there will be several improvements in the future to help you better manage your tickets and get the answers you need. The migration should have little impact on you.  During the migration of the Support Portal, you can always email for assistance. You will […]

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Sunset date of CT5 Registration Site moved to Fall 2021

Over the last several months, we have completed several transitions.  October 2020  Complete – Sunset CT5  Complete – Upgrade to Amazon Web Services (AWS) Complete – Sunset FTP Access December 2020 / January 2021 In Progress – Upgrade Credit Card Processing to Stripe The remaining items on the list were scheduled to be completed by the end of 2020 […]

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Payment Processing moving to Stripe

As announced back in September, one of the upcoming changes is to move payment processing to Stripe. This process is currently underway and is expected to be completed in early January 2021. The next steps in the process are as follows: STEP 1 – Create Merchant Accounts in Stripe Currently the process of creating new merchant […]

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Important Changes Coming Soon to CircuiTree

There are several upcoming changes to CircuiTree that we wanted to let you know about. Here is a timeline of the changes along with further details for each: Late October 2020 Sunset CT5 – Complete Upgrade to Amazon Web Services (AWS) – Complete Sunset FTP Access – Complete December 2020 / January 2021 Upgrade Credit […]

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Security Management in CT6

Security Management is the latest feature to be added to CT6! You can now quickly change a user’s group, assign a privilege or reset their password. Easily see what Privileges are inherited by a Group that the user is assigned to.  Assigned to user  Inherited from group  Not assigned to user Read how to create […]

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Learn about the Transition from CT5 to CT6

As you know, the list of remaining functionality only available in CT5 has dwindled as we’ve worked hard to finish CT6 over the past several months. We’re excited to say that CT6 completion is just around the corner! Therefore, today we are announcing that CT5 will no longer be available after mid-October 2020. Our current roadmap forecasts completion of CT5-only features in CT6 […]

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Support Closed for Christmas / New Year’s

The holiday season is upon us and we wanted to let you know that the CircuiTree office will be closed on the following dates: Monday, December 23rd through Wednesday, January 1st for Christmas and New Years’ Day. We will resume normal support hours on Thursday, January 2nd. If you do have a critical issue come up during this time, our Emergency […]

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CT6 Registration Site Webinar #1 – Demo Follow Up

See some of the exciting new features of CT6 Registration Site in action from social sign-on to a redesigned dashboard. For those of you who may have missed it, check out the recording here. Check out these articles to help get you started: CT6 Registration Site Overview How do I get started using CT6 Registation […]

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CT6 Registration Site is here!

The day has arrived! The new mobile-first CT6 Registration Site is live and available for you and your customers! From social sign-on with Facebook and Google, to smart grouping of Steps for multiple registrations, to a streamlined checkout process, your customers are going to love registering on your new Registration Site. What about for you? […]

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